Technology Help

Tech Help Appointments & Drop-In Sessions

One-on-one sessions (by appointment)

One-on-one sessions are perfect for people who would like to become more comfortable with technology . Please remember that you don’t necessarily need a personal device in order to make an appointment. If you are interested in learning to use the library computers or if you are ready to buy your very first smartphone, we can help!

Sign up by calling Kristin at 1-401-625-6796 ext 8 or emailing kamaral@tivertonlibrary.org

Drop-in sessions
Saturdays only
March 5th, 19th – 10:00am-12:00pm or 2:00-4:00 pm
April 2nd, 16th and 30th – 10:00am-12:00pm or 2:00-4:00 pm

Drop-in sessions are great for quick questions. Simply head to the tables in front of the info desk during the dates & times listed above, and Kristin will be there to meet you.


Here are examples of topics we can cover with you:

  • Downloading library ebooks or audiobooks onto your computer or portable device
  • Using Libby and the eZone
  • Searching the library catalog
  • Windows 10 basics (please inquire about any specific programs)
  • Mac (Apple) basics (please inquire about any specific programs)
  • iPad or iPhone basics
  • Kindle e-Readers
  • Microsoft Office basics (Word, Excel, Publisher, Powerpoint)
  • Creating and checking e-Mail (cell phone number required)
  • USB flash drives to save personal files
  • Digital file organization
  • Digital photo organization
  • Google Drive, Docs, Sheets, Slides and Forms
  • Video chatting Basics
  • Streaming music on platforms like Spotify or Pandora
  • Social media like Facebook, Twitter, Instagram, TikTok, Pinterest, or LinkedIn

BEFORE YOU ARRIVE:

  • Please have a clear goal of what you would like to learn. Bring a list of questions if this helps you.
  • Please bring all the necessary email addresses, logins and passwords needed to access your device or accounts.
  • Be sure to bring your device and any cords or chargers.
  • Bringing a notebook and pen is always helpful!
  • There is no such thing as a stupid question! 

    Please note: we are unable to troubleshoot or fix malfunctioning devices, replace physical parts on devices, or participate in credit card transactions.

 

Downloading Ebooks, Audiobooks and Videos

Access eBooks, audiobooks and streaming movies by using LIBBY ! Or, visit our digital catalog here.

The eZone catalog has excellent help resources, including articles about how to use the catalog and how to download eZone items to your device. For specific instructions on how to get started borrowing eBooks and more, choose your device from the list below.

How to place an item on hold?

How to return an item?

How to renew an item?

Get help with eBooks.

Still having trouble?

At the Tiverton Public Library are happy to help you learn to download eBooks on your device. If you prefer a tech help appointment, please contact Kristin. Visit our tech help appointment page.