Tech Help Appointments
Our one-on-one appointments are perfect for people who would like to become more comfortable with technology. Please remember that you don’t necessarily need to own a personal device in order to make an appointment. If you are interested in learning how to type, sign up for your first email address, or search the library card catalog for a book, we can help!
Sign up by calling Kristin at 1-401-625-6796 ext 8 or
What we can help with:
- Using library equipment & services like scanners, card catalog, or mobile printing
- Downloading library ebooks/audiobooks onto your mobile device or computer with Libby and eZone.
- Windows, Apple, and Google computers
- Navigating a tablet or e-reader
- Microsoft Office/Google Drive basics
- Digital file and photo organization
- Streaming music on platforms (Apple Music, Spotify, and Pandora)
- Social media (Facebook, Twitter, Instagram, TikTok, Pinterest, or LinkedIn)
What we can’t do:
- Troubleshoot, take apart, or fix malfunctioning devices
- Diagnose, treat or remove viruses or malware from computers or devices
- Replace physical parts on devices
- Participate in credit card transactions
- Activate new phones or swap SIM cards
- Create/update/type passwords
BEFORE YOU ARRIVE:
- Please have a clear goal of what you would like to learn. Bring a list of questions if this helps you.
- Please bring all the necessary email addresses, logins, and passwords needed to access your device or accounts.
- Be sure to bring your device and any cords or chargers.
- Bringing a notebook and pen is always helpful!
Can’t make it to our sessions? How about a book? Click HERE for a list of helpful, print resources.
Library staff set time aside in their schedule for each appointment. If you are unable to make an appointment or will be late, please call the library as soon as possible. After three missed appointments, you will no longer be able to use this service.